Terms & Conditions

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Welcome to GiftingVows.com (“we”, “our”, “us”). By accessing or using our website https://giftingvows.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under parental/guardian supervision
  • You are legally capable of entering into binding contracts under applicable laws

2. Use of the Website

You agree not to:

  • Use the website for any unlawful or fraudulent purposes
  • Interfere with the website’s functionality or security
  • Attempt unauthorized access to any part of the website

We reserve the right to restrict or terminate access if misuse is detected.

3. Products and Services

GiftingVows.com offers gifting products, including personalized and customized items.

  • All product descriptions and images are for reference only
  • Slight variations may occur due to customization or display settings
  • We reserve the right to modify or discontinue any product without notice

4. Pricing and Payments

  • All prices listed are in Indian Rupees (INR) unless stated otherwise
  • We reserve the right to change pricing at any time without prior notice
  • Payments must be made through approved payment methods available on the website

We are not responsible for payment failures due to third-party gateway issues.

5. Order Acceptance and Cancellation

  • Orders are confirmed only after successful payment
  • We reserve the right to cancel any order due to:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent transactions
  • Customers may cancel orders before dispatch only

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to external factors
  • We are not responsible for delays caused by courier partners or unforeseen circumstances
  • Customers must provide accurate shipping details

7. Return, Refund, and Replacement

All returns, refunds, and replacements are governed by our Refund & Return Policy.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Designs

is the property of GiftingVows.com and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Content

If you submit reviews, feedback, or any content:

  • You grant us a non-exclusive, royalty-free right to use, reproduce, and display such content
  • You agree not to post unlawful, abusive, or misleading content

10. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free website operation

11. Third-Party Services

We may use third-party services such as:

  • Payment gateways
  • Delivery partners

We are not responsible for the actions or policies of these third parties.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your data.